I had a great experience! The booking process was easy, they provide a text and email confirmation and do a super sweet reminder call prior to the appointment. When I walked in I was pleasantly greeted. Once I was brought back to the chair, my stylist, Payne, took time to talk to me about what I was looking for, what I liked / disliked about my current cut, my daily routines, etc. I walked out with the best cut I have had in a long time. The salon was clean, well kept, organized and in talking to the other clients in the waiting area, well liked~. I will for sure return. Also, the parking was plentiful and easy.